Returns Policy

We want you to love what you ordered, but if something isn´t right, let us know. We provide a 20 year guarantee against caramelized sugar stains or yellowing. If at anytime your gown is found to have yellowed or has caramelized stains we will reprocess the gown at no additional cost.

If reprocessing is found to be unsuccessful we will refund the preservation cost.

If you should decide to cancel your order, please call us within 24 hours of placing your order.

REMEMBER: NEVER store your gown in the attic or basement